Privacy Policy

We collect information you provide directly to us, including:

• Account information — name, email address, phone number, and password when you register.
• Booking information — traveler names, passport/ID details, travel dates, destinations, and preferences needed to complete flight, hotel, car rental, transfer, package, visa, or insurance bookings.
• Payment information — processed directly by our payment partners (Stripe, PayPal, Cash App); we do not store full card numbers on our servers.
• Communications — messages you send through our contact form, support tickets, or WhatsApp.

We also automatically collect limited technical information (IP address, browser type, device information, and pages visited) to keep the platform secure and improve performance.

• To create and manage your account and dashboard.
• To search, process, and confirm bookings with airlines, hotels, car rental companies, and other travel suppliers.
• To process payments and send booking confirmations, invoices, and receipts.
• To respond to support requests and provide customer service.
• To detect, prevent, and address fraud, abuse, and security incidents.
• To comply with legal obligations, including those required for visa and travel documentation assistance.

We share information only as necessary to deliver our services:

• With travel suppliers (airlines, hotels, car rental companies, and other providers, including via the Amadeus travel platform) to complete your bookings.
• With payment processors (Stripe, PayPal) to process transactions securely.
• With our database and authentication provider (Supabase) to store account and booking records.
• With our email provider (Resend) to deliver transactional emails such as booking confirmations.
• When required by law, regulation, legal process, or government request.

We do not sell your personal information to third parties.

We use industry-standard safeguards — including encrypted connections, access controls, and row-level security on our database — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain account and booking records for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account by contacting us at visiontothew@gmail.com.

Depending on your location, you may have the right to access, correct, or delete your personal information, or object to certain processing. To exercise any of these rights, contact us using the details below.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. Bookings for minors must be made by a parent or legal guardian.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the platform after changes take effect constitutes acceptance of the revised policy.

Questions about this Privacy Policy can be directed to visiontothew@gmail.com or by mail to 571 Ontario Street, Buffalo, NY 14207. You can also reach us through our contact page.